Hampton Inn & Suites New Braunfels

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4.1

( 8 reviews )

Hotel, Motel, Inn

Closed 03:00 PM - 12:00 PM See Hours

575 Hwy 46 W, New Braunfels, TX 78130, United States

+1 8306-080-123

Hampton Inn & Suites New Braunfels is a renowned brand that offers comfortable and spacious accommodations in the city. Located in a prime location, the hotel has easy access to nearby attractions, restaurants, and shopping centers. The hotel boasts a three-star rating and offers modern amenities, including free Wi-Fi, a fitness center, and an outdoor pool. Guests can choose from a variety of room types, including standard rooms, suites, and accessible rooms. The hotel's staff is friendly and welcoming, providing top-notch service to enhance the guest experience. Hampton Inn & Suites New Braunfels caters to both leisure and business travelers and provides a cozy home away from home. Overall, the brand is known for its reliability and excellence, and the New Braunfels location upholds these standards.

Amenities and More

Free Wi-Fi
Restaurant
Smoke-free

Reviews

4.1/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Kei ho

March 22, 2024

The gentleman that checked me in was super nice and friendly. I selected this hotel because I have stayed before and had a good experience. My room was upgraded; however, it was pretty dated and dingy. They had 1/2 of the fourth floor blocked off with plastic; I’m hopeful that a remodel is happening. The workout room was nice and spacious, but one treadmill didn’t work and when I used the elliptical machine it was making awful notices. It also spelled like burnt motor oil. Around 9:30 AM, I was still in my room getting a little work done and the cleaning crew tried to enter my room. That was a bit concerning. The location is convenient; it just needs some TLC.

Tony pizzo

March 22, 2024

The hotel room was pretty dirty and dingy. I think there are a few things that could be done to improve the situation that are being neglected. We stay in hotels frequently (basically all Hilton) and this hotel needs some work. Two of the towels were dirty, the shower was gross. The corners were dirty and moldy, and the shower floor has a crack in it. The ceiling had some thing all over it. We will call it mold 😳 The shower head was terrible. You had to flush the toilet more than once to get clean water. It was by far the worst Hilton brand hotel I’ve stayed in in a few years. Needs some upgrades and some attention to detail for sure.

Cheryl brautigam

March 22, 2024

We always stay at a Hilton hotel and they have yet to disappoint. If anything is a miss, all you need to do is talk to Manager Anil and it will be resolved to your satisfaction. Our short stay was great!

Jianmei zhang

March 22, 2024

The room was not clean. One bed the sheets smelled like urine. The other bed had bedbugs or something. I went to bed with no bites on me and woke up covered in bites.

Glenn fielder

March 22, 2024

Let's start off with I work nights and was terribly tired during the day so late the night when my S/O instead of driving all the way home we got a hotel and it was good check out was 12pm.. but we were woken up by 1st the shades that are not shaded and let the sun shine through the room 2nd we were woken up 5 times by housekeeping and other ppl with bins and we were not given a do not disturb sign for our door in our room. I was tired at work all night becuz the amount of time we got woken up and my S/O was in his boxers and had to keep getting up annoyed by all of it.. if we did not put the latch on they could've walked in on us several times! My S/O begged me at check out not to say something but I need quality sleep and this place did not let us!

Robert b

March 22, 2024

The tv remotes don’t work, the phones in the room don’t work. I had to Google them to get in touch with the lazy people who are at the front desk. The bathrooms do not have an exhaust fan, when we called for the tv remotes they told us to go down to the front desk & get it ourselves! I want at least half of my $224 dollars back!

Susan youngblood

March 22, 2024

Location, breakfast.

Juan serrato

March 22, 2024

No maid service if one spends more than 1 night. They dropped extra towels at my sonÂ¿s room. No inquiry whether he needed anything. My trash cans were full; I had no regular coffee for my in-room coffee maker; only had a partial roll of TP & no Kleenex